TERMS OF USE
These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."
If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
Please read these Terms and Conditions carefully before using the Photo Hero website. By accessing and using this website, you agree to comply with and be bound by these terms.
If you do not agree to these terms, please do not use this website.
Definitions
"The Happy Shop" refers to the website, its owners, operators, and representatives. "User," "You," or "Your" refers to any person accessing and using the "The Happy Shop" website. "Products" refers to personalised gifts, including but not limited to Acrylic Photo Blocks, Acrylic Photo Stand, Acrylic Photo Panel, Wooden Photo Block, Wooden Photo Panel, Aluminium Photo Stand, Aluminium Photo Panel, Canvas Photo Prints, Canvas Photo Frames, Frame Fridge Magnets, etc - offered on The Happy shop website.
Acceptance of Terms
By using this website www.thehappyshop.co, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. The Happy Shop reserves the right to modify these terms at any time, and any changes will be immediate in effect.
Use of the Website
You agree to use the "The Happy Shop" website solely for its intended/lawful purposes. You shall not use this website to transmit any harmful, unlawful, or unauthorised material. You shall not upload content harmful, embarrassing or otherwise illegal with relation to any person(s)/organisation(s). You agree not to engage in any activity that may disrupt or interfere with the functionality and security of the website.
Product Information
Product descriptions, images, and prices herein are provided for your reference. However, variations may occur due to individual computer screen settings. The Happy Shop reserves the right to modify, discontinue, or withdraw any product without prior notice.
While we make every effort to ensure the accuracy of product information, we do not warrant or guarantee the completeness or accuracy of the information on our website.
Order Placement
By placing an order on thehappyshop.co, you confirm that you are at least 18 years old or are using the website with the consent of a parent or guardian. Orders are subject to product availability, payment verification, and acceptance.
The Happy Shop reserves the right to refuse or cancel any order at our discretion.
Personalisation
You acknowledge that you will provide a high resolution image for personalisation. The Happy Shop will not be responsible for errors or inaccuracies in personalisation details provided by you.
Once an order is placed, changes to personalisation may not be possible, so please review your information carefully before submitting.
Payments
All payments on The Photo Hero website are processed securely through our payment gateway.
Payment is due at the time of order placement. We accept various payment methods - credit cards, debit cards, and other online payment options.
Shipping and Delivery
Your item(s) will be shipped within 3-5 business days.
Shipping and delivery information is available on the website. Please review it before placing an order.
The Happy Shop is not responsible for delays caused by factors beyond our control, such as shipping carriers and customs.
Delivery timeframes are approximate and may vary based on your location.
Returns and Refunds
Please review our Returns and Refunds Policy for information on returning products and requesting refunds.
Intellectual Property
All content, trademarks, and intellectual property on the "The Happy Shop" website are owned or licensed by The Happy Shop. You are not authorised to use this content without our prior written consent.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Limitation of Liability
The Happy Shop is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the website or products.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please mail us at ask@photohero.in
By using this website, you agree to abide by these Terms and Conditions. It is your responsibility to review and understand these terms before making a purchase.
SHIPPING AND DELIVERY
We only operate and ship within India!
We ship Monday through Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.
The following information is the estimated time frame you should receive your order after it has been shipped:
3-5 business days
RETURNS AND REFUNDS
Overview
We start order processing 1 hour after receiving the order, so we request you to be carefully add the details requested when you place the order itself. All items sold on our website are completely personalised and customised, therefore they are non-returnable.
Refunds
Refunds shall only be processed on the condition of:
1.Manufacturing defect
2.Wrong product delivered
Returns
All items sold on our website are completely personalised and customised, therefore they are non-returnable.
ORDER CANCELLATION/MODIFICATION
If you decide to cancel or modify your order, please write to us as soon as possible to orders@photohero.in with your order details. We process your order 1 hour after we receive it, since all the items are customised it is not possible to cancel or modify your order after we have processed it.
PRIVACY AND DATA PROTECTION
The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. We have built our platform to keep things simple and fuss free. We do not use the information you have shared with us for any use other than to personalise your items and deliver them. We do not sell your data or spam you with unnecessary emails or ads.
We do not sell or rent your personal information to third parties and we only use your information as described in the Privacy Policy. We store and process your personal Information on our servers which are secure.
We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. We use your personal information for internal purposes such as processing and keeping you informed of your order.
Under no circumstances do we sell, exchange, or distribute your. We retain the right to give your personal information to any third party that submits a legally-compliant request for its release. However, aside from that, we will not reveal your name, address, or any other details that can personally identify you to any third party without your consent. We reserve the right to gather general demographic data and other anonymous information that does not identify you personally. This data is not linked to your personally identifiable information and cannot be connected to you individually.
We utilise cookies and similar technologies to save specific types of information whenever you access any page on our site. Additionally, we may employ cookies to display advertising banners to you. These banners might be provided by us or by a third party acting on our behalf. These cookies will not include any personal data.
It is your choice whether or not to allow cookies in your web browser. If you haven't modified your computer's settings, it's likely that your browser accepts cookies by default. Opting out of cookies might limit your ability to fully utilise all the features offered on the site. You also have the option to clear your browser cookies or completely disable them. However, doing so may greatly affect your engagement with our site, potentially leading to certain areas being nonfunctional or unavailable. We suggest keeping them enabled.
The use of our website is usually not possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily. Other personal data, including your name and address, is only required if you are ordering goods.
An external, PCI-compliant payment gateway (Razorpay, Stripe) handles all credit card payment transactions.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.
COOKIES
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.
Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.
We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:
www.google.com/ads/preferences
www.adroll.com/about/privacy#optpolicy
www.networkadvertising.org/choices
You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.
The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.
Please note, the deactivation of cookies may impair the functionality of this website.
CONTACT FORM
If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.
NEWSLETTER
If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any third parties.
Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.
FINAL DISCLAIMER
Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.
